Avoca Store Team Lead

Job Locations IE-Dublin
Posted Date 1 week ago(14/03/2018 11:22)
Number of Openings


Avoca Store Team Lead- ARI


An exciting new opportunity has arisen with ARI, our retal division for a Team Lead to lead a team of sales assistants in our brand new Avoca store.  Reporting to the Retail Operations Manager, the purpose of the role is to lead the team in delivering a best-in-class, captivating, branded customer experience enabling sales growth. The role requires the successful candidate to ensure that they drive a customer-centric culture, where the full energy and activity of the store team is focused on delivering highly satisfying customer experiences.


  • Minimum three years retail experience
  • Track record in managing and motivating staff in a fast moving retail environment
  • Track record in delivering on sales targets
  • Excellent understanding of retail standards
  • Excellent understanding of business environment
  • Commitment to ARI Values & ARI Way


  • Display expert product knowledge of all categories within Avoca
  • Drive brand standards
  • Coach and mentor new staff members
  • Monitor and manage customer service levels by spending time on the shop floor and creating a culture which delivers excellent customer service.
  • Proactively work with the category buying team to maximise product offer and stock level to increase salesoffer and stock levels to increase sales
  • Reinforce all activities related to providing a safe working environment
  • Reinforce store strategy to reduce shrink
  • Carry out any other exceptional duties as determined by the business from time to time.


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