• Head of Operations - daa International

    Posted Date 1 week ago(13/04/2018 12:00)
    Number of Openings
  • Overview

    An exciting opportunity has arisen within daai for a Head of Operations. This position will report to the Chief Operations Officer. The role holder will provide operational expertise and support within daa International with a keen focus on bid process and the start-up of new locations. Other key areas of focus will include creating resource plans for new contracts and assisting COO and CEO in engaging with potential clients.


    • Third level degree in a relevant discipline
    • 10 years aviation operations experience required
    • Demonstrate a proactive, strategic and innovative approach to management
    • Strong decision-making capability informed and driven by data
    • Excellent report writing capability
    • Strong relationship management and consultancy skills with a range of stakeholders (client, employee, customer, vendor/contractor).
    • Evident strong commercial orientation and experience of operating within a target driven and customer focused performance environment
    • Committed to daa values


    • Work closely with the COO to devise and drive the key operational strategies and efficiencies that will help achieve the business strategy
    • Support the bid process for new business through the provision of expert airport operations knowledge in the form of written and verbal presentations both locally and internationally.
    • Identify and develop a talent pool, with HR, for succession planning and new business opportunities
    • Leverage best practice and capabilities across daa and internationally to deliver high quality bid submissions
    • Provide operational resource requirements and expert operational data for bid preparation process
    • Develop and maintain robust business continuity and mass disruption plans for international locations
    • Identify and develop areas for continuous improvement, while promoting staff engagement to drive high performance.
    • Drive data driven decision making
    • Design systems, processes and procedures that facilitates the training requirements for all start-up operations
    • Provide management support and direction for new project start ups
    • Develop airport operations manual templates and generic documentation for use during project start ups


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