We are currently recruiting for a number of contract and permanent Retail Department Manager roles.
Reporting to the Airport Retail Manager, you will be part of a team responsible for effectively managing and supporting the operation across a department on a shift basis thus ensuring all activity is aligned towards achieving sales and operational objectives driving sales, PAS and customer experience on a shift basis. You will maximize sales and productivity by implementing the category strategy from Central Support teams. You will ensure that retail team members deliver a great customer experience through strategies such as Shift Excellence, visual presentation by liaising with the Display and Cat-Man teams, operations and loss prevention standards in line with our ARI processes and procedures.
Key to this role is achieving sales budgets through execution of visual merchandising guidelines, planograms and 5S’s while embedding a ‘customer before task’ ethos by motivating and coaching staff using ARI Selling Skills as the lever.
Invests in People
To carry out any other exceptional duties within the relevant category, or elsewhere within the wider retail operation as determined by the business from time to time.