daa

daa plc is the market leader in domestic airport operations, is a significant player in the Global Airport retail industry, with a turnover in excess of €850 million and over 3,800 employees.

The Workforce Support team

The Workforce Support Team is a newly established and expanding specialised team in daa that sits as part of a wider HR Transformation Team.

The team is responsible for delivering a new Kronos Time and Attendance service to our business using the My Time platform which is currently being implemented resulting in a Workforce Management solution that is purpose built for daa.

Ultimately this new Kronos T&A system will be used by almost 4,000 employees across all daa business units including ARI (Retail), Dublin Airport, Cork Airport, Dublin Airport Central and daa International.

This role

We are hiring a Kronos System Analyst who will be responsible for business analysis of current and proposed work processes, as well as system configuration and maintenance of the My Time (Kronos) applications. You will work in partnership with various teams and will engage with these teams across multiple business streams including the My Time project team, business end users, Payroll, HR and IT.

This permanent role will suit someone with circa three years’ system or functional analysis experience using the Kronos T&A system, or equivalent.

It is a great opportunity to join a newly formed, high profile team which may expand significantly over the coming months as the project develops and expands. You will have constant opportunities for on the job learning and development, giving you exposure to all areas of the business.

Essential

• Circa 3 years’ Kronos system/functional analysis experience
• Ability to analyse and interpret data
• Capable of working on own initiative with effective decision-making qualities
• Strong problem-solving ability and organisational skills

Preferred

• A third level qualification in an IT related discipline
• Experience working with a multi-site organisation

• Administer the system configuration, maintenance, user access requests and change controls
• Become a subject matter expert on the end-to-end Workforce Management solution providing analysis of current and future processes
• Troubleshoot, identify and diagnose system and application errors, perform system analysis and changes to system rules and configuration as appropriate
• Work with team members and business stakeholders to develop, document and refine Workforce Management processes and rules which will be used to configure the application
• Support testing including test script and test scenario development as well as implementing any associated configuration changes
• Ensure systems and processes are smoothly transitioned to each business area and assist with development of training materials and other supporting documentation
• Process development and enhancements through continuous improvement