daa- Dublin

  • Billing Revenue Assurance Team Member

    Job Locations IE-Limerick
    Job Post Information* : Posted Date 2 weeks ago(29/11/2018 10:56)
    Number of Openings
  • Overview

    daa – SSC in Limerick

    Dublin Airport Authority (daa) employs 3,300 people at its Irish airports and has a further 800 people working for its international businesses. We have a specialist Finance Shared Service centre based in the National Technology Business Park in Limerick (directly beside the University of Limerick) where over 60 employees are based in various teams specialising in Accounts Payable, Billing and Revenue Assurance, Financial Reporting, Customer Service etc. The campus is located just 6 km east of Limerick City on the Dublin Road and parking is available onsite.



    This role

    This role will initially be offered as a 12-month contract. There are currently four other employees working in similar Accounts Receivable/Collections focused roles and this group sits as part of a wider Billing and Revenue Assurance team of 10 in Limerick. The core focus of this role will be around ensuring all monies due to the daa are paid in a timely manner. You will be liaising with a large number of Irish and international airlines and concessionaires, proactively calling clients in a multi-million euro business.


    This role will suit someone with circa 2-3 years experience working in another Accounts Receivable/Collections focused role (this experience can come from either a large MNC/SSC type environment or from a smaller SME). Although this is a contract role you will gain great experience during your time here and given the size of the SSC in Limerick other opportunities may arise after this contract expires. An excellent work life balance is on offer with this role.



    • 2-3 years’ experience working in a Collections/Accounts Receivable role
    • Proven ability to successfully chase customers/clients for payment over the phone
    • Proven ability to use one’s own initiative when collecting debts from customers



    • Prior experience working in a similar SSC/multinational environment may be advantageous but is not essential
    • Experience using Oracle, SharePoint and MS Office


    • Collections of all monies due within agreed credit terms
    • Team and individual targets and KPI’s achieved
    • Manage the customer account relationship proactively resolving queries keeping management fully aware of issues
    • Develop and maintain strong working relationships with staff across the organisation regarding the cash collection effort and the issuance of credit notes
    • Input and preparation of reports and commentary around debtors
    • Champion excellent customer service within the team and wider unit
    • Demonstrate commitment to the company and daa Shared Services vision, purpose and goals and live the daa values daily


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed