An exciting opportunity has arisen for the role of Airport Police and Fire Officers on a permanent basis. The key objective for the Airport Police Fire Service is to ensure the safety and security of all people using the airports, in conjunction with the security and protection of all installations, buildings and aircraft and the provision of firefighting, rescue, ambulance and road traffic services.   A panel will be created which may be used to fill any vacancies that may arise subsequently.

The purpose of this role is to lead a team of 7 HR Generalists to efficiently deliver HR Processes on HRI system and address employee queries to meet the requirements of the business.  This role will contribute to the strategic development of HR Service initiatives and provide input on process design to deliver service enhancements. The role will work with other teams to conduct root causes analysis and drive continued improvements. This role will work with a range of stakeholders including employees, supervisors and managers, HR Centres of Excellence, HR colleagues in the business units, IT as well as partnering with the payroll function of SSC and the timekeeping function of WSO. This role will contribute to the strategic development of HR processes to service the business. This role reports to the HR Service Delivery Manager. 

Asset Management forms part of the wider Dublin Airport Team.  The department's primary focus is to maintain and manage the assets of Dublin Airport. Applications are now open for an Airfield Asset Management Business Support Co-Ordinator to support the Dublin Airport Fleet Manager and Airfield Asset Management team in line with the Asset Management vision of “keeping people moving through engineering excellence”.   This role necessitates a highly motivated, resourceful & enthusiastic individual, who seeks a challenging technical environment to further develop their skills while at the same time enhancing core service product. The Airfield Asset Management fleet team manages all elements of both light and heavy fleet from development of CIP papers, procurement, maintenance, roadworthiness, and day to day management of all fleet both landside and airside. This business support role is required to primarily support the fleet manager and deliver a best-in-class solution. In addition, the Airfield Asset Management team incorporates the Airfield Civil/habitat and Electrical assets and maintenance of same and this role would provide additional support to the wider asset management team daily and during winter events.

The Airfield Maintenance Planner’s role is to anticipate and eliminate potential delays by planning and coordinating Airfield Asset Management resources, parts, materials, equipment, and area access. The Maintenance Planner reports to the Reliability Engineering Manager where principal responsibilities include planning and coordinating all planned maintenance activities performed by the Airfield Asset Management Teams. The Maintenance Planner plays a crucial role in ensuring the smooth operation of equipment and facilities by coordinating and scheduling maintenance activities effectively.

An opportunity has arisen for the role of Customer Support Services Team Member, reporting to the Customer Support Services Manager in Shared Services, Limerick. This role offers a unique opportunity to take on customer-facing responsibilities that directly impact our success. The role will involve providing first class service to our customers and assisting with key operational tasks. This role will suit someone with circa 2-3 years’ experience working in a customer services contact centre environment.   This role is being offered on a 12-month contract basis.

An opportunity has arisen for the role of HR Training Team Lead within central HR, reporting to the HR Service Delivery Manager.   The purpose of this role is to lead the HR Training Team to develop and deliver individual training plans for HR policies, processes & system changes to all daa employees. This role will contribute to the strategic development of HR training and change initiatives and provide input on training and communication methods for each business unit to ensure full adoption of changes.   The role will work with other teams to conduct gap analysis & root causes and drive continued improvements. The role will also work with the Organisation Capability team to leverage the new training platform and adopt common training standards & processes underpinned by our Learning Management System.

The Programme Controls Lead (PCL) is responsible for managing daa’s commercial exposure on all aspects of programme delivery, managing, monitoring, and reporting on performance in respect of cost, schedule, and risk. The role will involve development and leadership of the Programme Controls Team, incorporating Lead Cost, Lead Schedule, and Lead Risk resources, with supporting resources as required. In addition, the PCL will co-ordinate the key interface and integration with the Contracts Team.   The PCL must be comfortable leading a team, developing, and implementing sustainable programme controls processes, influencing Contractors and Trade Partners, and driving a best-in-class programme controls culture across the programme.   The PCL will be required to regularly engage with the daa executive team on key issues and will have the ability to influence upwards to secure critical decisions in a timely manner to enable the programme of projects to run smoothly.   The PCL will also be involved in discussing and agreeing changes in team structure with the Programme Director. They will be fully responsible for the performance management of staff, secondments and consultants involved in the Programme Controls teams. They will provide leadership to the intermediate and junior members of the programme teams and will be closely involved in mentoring the next generation of managers in line with the succession planning structure.

We are currently seeking Electricians to work as multi-skilled maintenance technicians. The function of the role is to provide services for the operation and maintenance of Dublin Airports Airfield. Our asset base includes but is not limited to; AGL systems, PLC’s, SCADA systems, HMI Systems, Stand by generators, Substation, and Apron/Stand/campus Lighting in Ireland’s busiest airport. The role is shift based (24/7),12-hour shifts across a 4-week cycle, 7am to 7pm & 7pm to 7am. You will be working in a team of multi-skilled technicians in a fully cross skilled environment. The successful candidate will be supported to develop all the requisite skillsets to flourish as a highly skilled technician.   Asset Management is an integral part of Dublin Airport's Infrastructure function. The department's primary focus is to maintain and manage the assets of Dublin Airport. The vision of Asset Management is to ensure the smooth movement of people through engineering excellence. This shift-based role reports directly to the Asset Management Team Lead – Airfield, responsible for monitoring and maintaining airfield assets and control systems, along with campus infrastructure. The role involves structured completion of planned, reactive, and emergency maintenance on various airfield and campus assets, ensuring safe and efficient airport operations. Compliance with NSAI, ICAO Annex 14, EASA standards, and ICAO Service Manuals is paramount.   Reporting to the relevant Asset Management Team Lead the primary focus of this role is to operate and maintain all systems and assets at Dublin Airport. At the core of this role is the safe provision of effective planned and reactive maintenance to support the various engineering systems and equipment assigned to each technician & team. Work is delivered through key performance indicators to facilitate the successful operation of our asset base at Dublin Airport. This role supports Dublin Airport in the provision of a customer focused approach to all aspects of service delivery.

Commercial is a critical business unit for Dublin Airport and daa Group, managing a broad portfolio of products and business partnerships ensuring the delivery of a quality passenger experience, authentic business partnerships are developed, and commercial return is maximized. Core business units include Car Parks, Advertising, Dublin Airport Travel Services, Concessions, Food & Beverage, Property and Dublin Airport Central.  Commercial is a fast paced, dynamic and opportunity seeking environment.    Reporting to the Head of Car Parks, the Car Parks Manager is responsible for the operational delivery of the end-to-end car park product, including both the digital online experience and on campus product offering, ensuring a positive reputational relationship between Dublin Airport and its customers.  This role manages customer interactions (up to 3 million customer transactions annually), through the existing car park products and services.  The Car Parks Manager leads and manages the Car Parks teams (70+ colleagues) to ensure the car park operation is focused and running efficiently and effectively in line with SOP’S and KPI’S.   The Car Parks Manager demonstrates a commitment and genuinely cares about the car parks product by taking pride and personal accomplishment in providing a great product to customers.   This position is a fully on-site role.

An opportunity has arisen for an experienced Talent Acquisition Partner to work with the HR talent acquisition team for 12- months. This role presents an exciting opportunity to play a key role in supporting our business to source, attract and hire the best talent.   The role holder will also work to deliver a good employee experience through the development and bedding in of excellent talent acquisition processes and practices from recruitment through to onboarding and will become an SME in the recruitment module.In addition, you will support the implementation of processes, practices, and controls in line with new HR system launching.

Over the next ten years Dublin Airport intends to invest over €2.9bn in its infrastructure. This infrastructure will grow the capacity of the airport, while continuing to improve the passenger experience, airport efficiency and sustainability.   An important part of this programme of work will be the successful delivery of Dublin Airport’s residential insulation, grant, and voluntary purchase programmes. The residential insulation programme is currently underway and the successful candidate will work with the wider team to continue to deliver this programme of works on any remaining properties. Subject to planning approval, Dublin Airport is also seeking to implement a proposed insulation grant scheme. It is currently expected that c. five hundred local residences will benefit from the works associated with the overall insulation programme.   A critical enabler of the programme’s success will be the extent to which residents, both eligible and ineligible, are properly consulted and informed, from early planning phases through to implementation and post-works monitoring. In this regard, daa is now seeking to recruit a Community Liaison Manager to deliver effective engagement for this programme of works.   This is a defined purpose role within daa. The role sits within the wider eco-system of Dublin Airport and daa group. This role will interface with multiple internal departments to ensure a seamless coherent message to our neighbors and strong management of information. Critically, this role shall directly interface with the daa community engagement team and wider communications department.

Daa LABS is a newly established business unit which encompasses the following functions:   Digital, Core IT and Technology, Data and Analytics, IT Project Management, and Innovation for daa.   The business unit is busy and growing which requires a senior manager with strong leadership skills to drive the delivery of daa LABS objectives and priorities by developing robust and practical frameworks for reporting, cultivating, and driving a culture of collaboration and high performance across teams.     As the Head of Efficiency & Excellence, you will support the Managing Director in driving digital innovation, operational efficiency, and excellence across Labs. Labs is a team of c140 professionals, you will lead initiatives aimed at enhancing digital leadership, business intelligence, innovation, system discipline, and core IT infrastructure.  

An opportunity has arisen for the role of Customer Support Services Team Member, reporting to the Customer Support Services Manager in Shared Services, Limerick. This role offers a unique opportunity to take on customer-facing responsibilities that directly impact our success. The role will involve providing first class service to our customers and assisting with key operational tasks. This role will suit someone with circa 2-3 years’ experience working in a customer services contact centre environment.   This role will be Monday to Friday with a requirement to cover weekend shifts on occasion. 

ARI is one of the largest and most significant players in the global travel retail industry. We own and manage duty free, and duty paid retail outlets in Europe, the Middle East, Asia Pacific, and the Americas. From pioneering beginnings when we opened the world’s first duty free shop in Shannon Airport in 1947, we now employ over 4,000 people worldwide and manage a turnover in excess of $1 billion. ARI’s head office is based in Dublin, Ireland and is a wholly owned subsidiary of daa plc.   At ARI, we believe in transforming every travel experience into an unforgettable journey filled with joy. The role based in the Dublin office, will report directly into the Global Head of Merchandise Control.   In this Category Planning Analyst role, you will be responsible for planning and forecasting demand at brand and vendor level and constantly strive to achieve and lead best practice in demand planning, forecasting and stock management.   The Category Planning Analyst will play a key role within the Commercial function (buying and merchandising) by providing high quality data and analysis across budget performance, sales performance, margin, and investment. This analysis will be focused across Category, Supplier, SKU & Store level and covering ARI’s global estate. You will add significant commercial value by providing commentary and recommendations based on your analysis plus in identifying trends, challenges & opportunities that will need to be actioned so that the Category achieves a sustainable financial performance and return on investment. The ability to manage relationships with senior stakeholders such as Global Heads of Category, Finance Managers and Buyers across different functions and across all global locations will be an essential part of this role.

ARI is one of the largest and most significant players in the global travel retail industry. We own and manage duty free, and duty paid retail outlets in Europe, the Middle East, Asia Pacific and the Americas. From pioneering beginnings when we opened the world’s first duty free shop in Shannon Airport in 1947, we now employ over 4,000 people worldwide and manage a turnover in excess of $1 billion. ARI’s head office is based in Dublin, Ireland and is a wholly owned subsidiary of daa plc.   At ARI, we believe in transforming every travel experience into an unforgettable journey filled with joy. This Buying and Master Data Coordinator role sits within the Fashion and Accessories Category and reports to the Global Head of F&A. If you have a passion for Fashion and Accessories this is a great opportunity and can act as a steppingstone for somebody who has a longer-term ambition to become a Buyer within ARI. You will be an integral part of the global buying function and will have the opportunity to gain a variety of buying related experience as you interact with a wide variety of stakeholders.   The core focus of the role will be to support the Global Buying function by ensuring that all master data is captured accurately on the system. You will be responsible for setting up products, promotions, and product maintenance.  This role has responsibility for the day-to-day administration, coordination and buying support globally for their allocated category.   This role has responsibility for the day-to-day administration, coordination and buying support globally for their allocated category.

An exciting opportunity has arisen to join the Dublin Airport team on a full time contract (40 hrs per week) for a period of 6 months. The Car Park Team Operative role is responsible for providing safe and secure access to and use of parking facilities for the general public.   Note that this a shift role and you will be required to work a Shift Roster of Days/Nights and Weekends.   The hourly rate for this role is €16.14 per hour.

Daa LABS is committed to leveraging data-driven insights to enhance decision-making and drive business growth. We are seeking a talented and experienced Data Product Development & Insights Manager to join our dynamic team. This individual will play a pivotal role in driving the development of the data strategy and delivering actionable insights that drive strategic initiatives and optimize business performance.

Our Story:   ARI manages the direct retail business at Dublin Airport under the ‘The Loop’ brand. We sell some of the world’s most luxurious products from leading local and international brands including Chanel, Charlotte Tilbury, Moet&Chandon, Estee Lauder, Jameson, Guinness, and Avoca amongst many others. We are experts in thinking beyond the ordinary to deliver bespoke, memorable retail experiences. We absolutely love what we do. And that’s how we deliver on our customer promise to bring Joy on Your Way. We strive to be the world’s favourite airport retailer and your role will be to help us achieve this by make airport shopping the most eagerly anticipated part of every journey, delivering exceptional experiences and value for all.   Our People:   Retail is powered by people, and we strive too always do best by them. Our People Values form the DNA of our business and nurture a culture of inclusivity, collaboration, and respect (See below our four Values).   Whoever You Are and Wherever You Are From…at ARI You Are Welcome! We pride ourselves on hiring People Leaders with diverse backgrounds, cultures, and perspectives into our growing team.   Our people bring our vision to life by providing exceptional travel retail experiences in our beautiful stores. Our brand expression of “Joy on Your Way” is our north star, and delivering on it is what gets us out of bed each morning.   This Role:   The main purpose of this role is to lead and motivate the Retail Sales team on any given shift across our direct retail stores in Dublin Airport. You will be part of an exceptional retail leadership team which ensures that the operation performs to the highest level both in terms of customer service and in terms of driving Sales and PAS (Passenger Average Spend) on a shift basis. This is a great opportunity for a high performing retail manager who would like to work in a fast-paced airport environment and with world-class retailers and brands. You can only be your best when you are set for success so lots of on-the-job training and support will be provided alongside bespoke development programmes. Excellent career progression opportunities exist here in Ireland and in our global business which spans five continents…the sky is the limit!

Our Airport Search Unit roles provide a unique opportunity for individuals who would love to be part of a great team in a customer focused, dynamic airport environment. So whether you're starting out on your career, returning from a career break or looking to build on existing life and career experience this could be the role for you. You don't need security experience as full training is provided.    We offer: - Hourly rate for the role is€17.47.  - Permanent role with full access to an excellent company pension scheme - Contract will be 35-40 hours, you will be guaranteed minimum 35 hours but must be available work up to 40 hours weekly across a 24/7 roster. - Comprehensive induction & training programme (with ongoing assessment/exams for IAA certification) - Continuous focus on training and development with excellent opportunities for career progression internally - Subsidised staff meals and free coffee, tea & water across breakrooms - Flight subsidy  - Free car-parking for working hours with staff shuttle bus available - Uniform and Safety shoes provided on joining plus welcome pack - Travel Tax Saver Scheme and the Bike to Work Scheme - Staff discount at “The Loop and theloop.ie” with 10% off purchases and frequent staff discounts across Dublin Airport & other discounts across the campus - Various Wellbeing initiatives: Complementary Flu vaccines, health clinics, EAP assistance programme, Focus on You Wellbeing services, access to on-site gym and swimming pool in ALSAA - Active daa Charity of the Year activities, events and socials

ARI is one of the world’s longest established and experienced global travel retail companies. With expertise in developing business in new and existing markets, ARI owns and manages retail outlets in 27 airports in 14 countries throughout Europe, The Middle East, Asia Pacific, and North America. From opening the world’s first duty free in Shannon Airport in 1947, ARI now employs over 3,500 people worldwide and manages a turnover in excess of €1 billion. ARI is part of the Irish government-owned daa group.   We are creating a new Retail Design Lead role in ARI to sit within our Global Implementation team. There are two key focuses of this role. The first is to manage the retail store design process from inception to completion associated with new and existing stores across our global locations. The second is to support the business development team when responding to tenders and providing high quality retail store design proposals. One of the main elements of any new tender in our industry tends to be around ARI’s proposed design for the store and this role will be responsible for ensuring that ARI is always submitting world class design proposals reflecting our unique customer value proposition.   Candidates for this role should have prior experience working in a similar Design Manager type role for another Retail or Commercial organisation and be comfortable managing external design agencies.   This role will suit someone with prior demonstratable experience in retail design and project management, blended with architectural practice experience who is passionate about delivering best in class retail design. A strong focus on problem solving while delivering projects with creativity and commitment to the business needs. A track record of management and delivery of multiple projects simultaneously, all within fast-paced, tight timelines.